Managed IT Support

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Managed IT Support

Flexible IT Support for all your business needs. Our main priority is to ensure that your systems are operational 24/7 to minimise disruption and ensure your business operates efficiently. These include but are not limited to:

Fully Manage Service – Unlimited support calls including onsite support when required for back end infrastructure and front-end staff
Server monitoring – Remote monitoring to ensure server infrastructure is running without any glitches and fully up to date
Out of Hours – Support that meets your company’s requirements, 24 hours a day, 7 days a week, 365 days a year
Flexible response times – Guaranteed response times that meet your needs

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Microsoft Certified

All our engineers are Microsoft certified
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Low SLA

With our low Service Level Agreement, you can rest assured that we will respond to all tickets quickly and efficiently
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Single Point of Contact

If you have third party support with other vendors we will contact them on your behalf if we are unable to fix ourselves
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Customer Service

Our customer service is our number 1 priority
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Proactive Monitoring

We monitor all crucial systems to ensure any issues are resolved before they impact your business.
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Knowledge

All our engineers are fully qualified to look after your systems

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